Returns & Exchanges

At 72hours, we want you to love every piece you purchase; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn fashion items. Our goal is to ensure your wardrobe is perfect, providing quick exchanges or full refunds to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 3 to 5 business days.